IT Purchases who, what and how.
This page explains the purchasing process for all IT purchases in Social Science departments, programs and centers.
Who buys what?
- LSIT handles all IT purchasing for equipment, software, IT services, data sets, and IT peripherals.
- Departmental administrative staff are responsible for purchasing IT supplies, including printer paper, toner/ink, and blank media.
How do I start the IT purchasing process?
For commonly-purchased items, we provide recommendations and prices on the LS IT website
When submitting a purchasing ticket, please be sure to provide the information we'll need to assist you:
- If you would like a recommendation on what to purchase, make sure to include any special requirements and your price range.
- If you already know what you want to purchase, please include the make and model and links to any relevant websites.
- If your order is urgent, please let us know--in fact, we highly recommend that you call our service desk (530-752-8800) to initiate urgent orders.
What happens after I submit a purchasing ticket?
- Once we receive your purchase request ticket, we'll follow up with vendor quotes/pricing and other information, as needed.
- Once you've accepted the specifications and pricing, we will initiate an order in the Online Pre-Purchasing (OPP) system.
- OPP will route the order first to you (or your PI/supervisor) for approval (you or your PI/supervisor will receive an email with approval instructions), then to your account manager.
- Once all the OPP approvals have been completed, we will place the order with the vendor.
- All information about the order, including current status, shipping information, invoices, and packing slips will be scanned into OPP. You can log into OPP at any time to check on the status of your order.
- Once we receive the item(s) from your request, we will process them, then deliver it to you. Please note that for computers, network printers, and other items that require configuration before being used, it make take a few days from the time the item is received until it is prepared for you.
Frequently Asked Questions
How long does a purchase usually take?
For order requests received before 4PM on business days, we initiate the process on the same day. If all approvals are received by 4PM on business days, we place the order with the vendor on the same day.
For in-stock items, most university-contracted vendors provide free two-day shipping. Computers from Apple and Dell have unpredictable lead times, but the variation is typically 1-3 weeks. For items from non-contracted vendors, shipping methods and times vary widely.