Using the LS IT VPN with Windows

The LS IT VPN service has been verified to work with Windows 10

How to connect to the VPN for the first time

  1. If you have a LS IT managed computer, you can use the BigFix Self Service App to install the OpenVPN client (see https://kb.ucdavis.edu/?id=6153 and skip to Step #8.
  2. Visit the VPN web address:  https://vpn.ls.ucdavis.edu
  3. Provide your UC Davis credentials (CAS Login ID and Passphrase) and click the "Sign In" button.
  4. Follow the prompt for Duo authentication.
  5. You will be prompted to download and save the VPN client software (the recommended version for your operating system will be at the top of the list). 
  6. Launch the installer from your Downloads folder.  Windows Defender may not recognize the publisher of this file for OpenVPN - click on “More Info” then “Run anyway”
  7. Complete the installation procedure, accepting all of the default options and entering your administrator credentials if needed.
  8. Once the installer completes, look in the lower right corner in the system tray for the "OpenVPN Connect" icon (looks like a keyhole) and click on it.
  9. Exit out of the tour and click “OK” on the prompts for data collection and updates.
  10. On the profile, click on the toggle button to connect and enter your UC Davis credentials and follow the Duo prompts
  11. When successful, you will see that you are “Connected” and some stat information will be displayed
  12. You will find a new OpenVPN icon in your System Tray (lower right corner), which indicates the status of your VPN connection. The icon looks like a filled in white keyhole when connected.

You can find pictorial directions here:
https://openvpn.net/vpn-server-resources/installation-guide-for-openvpn-connect-client-on-windows/

 

How to connect to the VPN AFTER the first time

  1. Find the OpenVPN icon in your system tray (lower right corner of the screen). The icon looks like an white outlined keyhole.
  2. Click on the icon, and select "Connect . . ." from the menu.
  3. You will be prompted to enter your UC Davis credentials (CAS LoginID and Kerberos Passphrase) and follow the Duo prompts
  4. Click the "OK" to connect to the VPN.

 

How to disconnect from the VPN

  1. Find the OpenVPN icon in your system tray (lower right corner of the screen). The icon looks like an white keyhole.
  2. Click on the icon, and select "Disconnect" from the menu.